Refund policy
Refund & Return Policy
Last Updated: May 6, 2026
Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully.
Returns
We accept returns within 7 days of delivery.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase or order confirmation may be required.
Certain types of items may not be eligible for returns, including:
- Perishable goods
- Personalized or custom-made products
- Digital/downloadable products
- Items marked as non-returnable
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method.
- Processing time may vary depending on your payment provider or bank.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Return Shipping
- Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
- Shipping charges are non-refundable unless otherwise stated.
Order Cancellation
Orders can only be cancelled before they are processed or shipped.
Non-Delivery
If your order is marked as delivered but has not been received, please contact us within 7 days so we can investigate the issue.
Contact Us
For any questions regarding returns or refunds, please contact us through our website contact page or support email.