Refund policy

Refund & Return Policy

Last Updated: May 6, 2026

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • Proof of purchase or order confirmation may be required.

Certain types of items may not be eligible for returns, including:

  • Perishable goods
  • Personalized or custom-made products
  • Digital/downloadable products
  • Items marked as non-returnable

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Processing time may vary depending on your payment provider or bank.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Return Shipping

  • Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
  • Shipping charges are non-refundable unless otherwise stated.

Order Cancellation

Orders can only be cancelled before they are processed or shipped.

Non-Delivery

If your order is marked as delivered but has not been received, please contact us within 7 days so we can investigate the issue.

Contact Us

For any questions regarding returns or refunds, please contact us through our website contact page or support email.