Shipping policy
Shipping Policy
Last Updated: May 6, 2026
Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.
Order Processing
- Orders are usually processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- Processing times may vary during high-demand periods.
Shipping Time
Estimated delivery times may vary depending on your location and shipping method selected at checkout.
Typical delivery estimates:
- Domestic Shipping: 3–10 business days
- International Shipping: 7–21 business days
Delivery times are estimates and not guaranteed.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Product weight or dimensions
- Selected shipping method
Any applicable customs duties, taxes, or import charges for international orders are the responsibility of the customer.
Order Tracking
Once your order has been shipped, tracking information may be provided through email or your order page, if available.
Delayed or Lost Shipments
We are not responsible for shipping delays caused by:
- Courier issues
- Weather conditions
- Customs clearance
- Incorrect shipping information provided by the customer
- Events beyond our control
If your package appears lost or significantly delayed, please contact us so we can assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect information is provided and the package is returned or lost, additional shipping charges may apply.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
International Shipping
International shipping may not be available in all regions. Delivery times and availability may vary depending on destination and local customs regulations.
Contact Us
If you have questions regarding shipping or delivery, please contact us through our website contact page or support email.